Contact Us

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You can contact us by post, email, telephone, via our website, via our Facebook page, or by visiting our office.

You can visit us on Tuesday to Friday between 9am to 5pm, excluding public holidays. 

You can phone us on Monday to Friday between 9am and 5pm, excluding public holidays. Outside of these hours you can leave a message and we will return your call at the earliest opportunity.

If you need out of hours support, outside of our business hours, please contact one of the services listed at the bottom of this page.


Our postal address

PO Box 112
Carlton South
Victoria 3053


Our location

1st Floor, 50 Howard Street
North Melbourne
Victoria 3051

Google maps link



Phone: (03) 9328 8611

Toll Free: 1300 826 474 (1300 VANISH)

Fax: (03) 9329 6527



Our email address is



Send us a message here



Follow us or message us here


Out of hours support

For urgent or crisis support you can call:

Lifeline 13 11 14

Beyond Blue  1300 224 636

Suicide Call Back Service  1300 659 467

If you are lonely and want someone to talk to:

FriendLine  1800 424 287

Send us an email