Contact us
The easiest way to get in touch with us is by email, phone, or by using the contact form below.
At VANISH, we can only assist with searches for family members separated by adoption. Before we can begin a search, you’ll need to apply for Adoption Information from the relevant Government Department. If you were born or adopted in Victoria, this is through Adoption Information Services.
You’re welcome to call us Monday to Friday between 9am and 5pm AEST (excluding Victorian public holidays). As we’re a small team, it may take us a little time to respond. If we can’t answer straight away, please leave a message and one of our team will get back to you as soon as possible. If you have preferences about how or when we contact you, just let us know. Please note that our calls may appear as coming from an unknown number.
If you need support outside of our business hours, you’ll find details of other helpful services listed at the bottom of this page.
Contact information
Our postal address:
PO Box 112
Carlton South
Victoria 3053
Our location
Suite 2, Level 1, 50-52 Howard Street
North Melbourne
Victoria 3051
Out of hours support
If you require immediate support, please call 000 (triple zero) or one of the services below:Â Â
Lifeline – 13 11 14Â Â
Beyond Blue – 1300 22 4636Â Â
Men’s Line Australia – 1300 78 99 78Â Â
Suicide Call Back Service – 1300 659 467Â Â
SuicideLine Victoria – 1300 651 251
If you are lonely and want someone to talk to: