Contact us

You can reach out to us by email, telephone, via the contact form below or by arranging to visit our office. 

You can phone us on Monday to Friday between 9am and 5pm AEST, excluding public holidays. If you can’t reach us right away, you can leave a message and a member of our team will return your call at the earliest opportunity. If you have any preferences about how or when we contact you, please let us know. 

You can arrange to visit us on Tuesday to Friday between 9am to 5pm, excluding Victorian public holidays. Please contact us to arrange a time.

If you need support outside of our business hours please contact one of the services listed at the bottom of this page.

Contact information

Phone: (03) 9328 8611

Toll Free: 1300 826 474 (1300 VANISH)


Our postal Address:
PO Box 112
Carlton South
Victoria 3053

Our location
Suite 2, Level 1, 50-52 Howard Street
North Melbourne
Victoria 3051

Out of hours support

If you require immediate support, please call 000 (triple zero) or one of the services below:   

Lifeline – 13 11 14  

Beyond Blue – 1300 22 4636  

Men’s Line Australia – 1300 78 99 78  

Suicide Call Back Service – 1300 659 467  

SuicideLine Victoria – 1300 651 251

If you are lonely and want someone to talk to:

FriendLine 1800 424 287