Useful Links
Victoria
Adoption Information Services
You can apply for adoption information and/or records by contacting Adoption Information Services (AIS), Department of Justice & Community Services.
Phone: 1300 194 757
Email: adoptionrecords@justice.vic.gov.au
There are also four former adoption agencies who may provide adoption information:
Other Post-Adoption and Post-Care Information and Support Services
ARMS (Vic) – Association Representing Mothers Separated by adoption
Berry Street Past Client and Heritage Services
Child Migrants Trust (Australia)
Find & Connect Australia (History and information about Australian orphanages, children’s homes, & other institutions)
MacKillop Family Heritage and Information Service
Open Place (Support service for Forgotten Australians)
Care Leaver Records Service, Department of Families, Fairness and Housing
For First Peoples and the Stolen Generations
For Intercountry Adoptees
For Donor Conceived People
Other Peer Support Groups
Other states
Post-Adoption & Post-Care Information and Support Services
Australian Capital Territory
Adoption Information Service, Office for Children, Youth and Family Support
New South Wales
Post Adoption Information Unit, Department of Communities & Justice
Post Adoption Resource Centre (PARC) New South Wales and ACT
Wattle Place (NSW) (Support services for people impacted by institutional and foster care, child sexual abuse and past adoption)
Northern Territory
Adoption Unit, Department of Children & Families
Queensland
Adoption Information Service, Department of Communities
JIGSAW Queensland Post-Adoption Centre
Lotus Place (Support service and resource centre for people who experienced abuse in an institutional setting including out-of-home care)
Post Adoption Support Queensland (PASQ) Queensland
South Australia
Adoption & Family Information, Department for Child Protection
Post Adoption Support Service (PASS) SA, Relationships Australia
Tasmania
Adoption & Permanency Service, Department for Education, Children and Young People
Western Australia
Past Adoption Information & Services, Department of Communities
Other National Resources
Additional support services
If you require immediate support, please call 000 (triple zero) or one of the services below:
Lifeline
24/7 crisis support and suicide prevention
Phone: 13 11 14
Beyond Blue
24/7 support for anxiety, depression and suicide prevention
Phone: 1300 22 4636
MensLine Australia
24/7 support for men
Phone: 1300 78 99 78
Suicide Call Back Service
24/7 suicide prevention counselling
Phone: 1300 659 467
SuicideLine Victoria
24/7 telephone and online counselling (Victoria)
Phone: 1300 651 251
For specialist support for adult survivors of childhood trauma:
Blue Knot Helpline
Available 9am-5pm, 7 days a week including public holidays
Phone: 1300 657 380
If you are feeling lonely and want a friendly chat with a volunteer:
FriendLine
Register your number to receive a call a few times a week.
Phone: 1800 424 287
Get in touch with our friendly team
Contact us to find out more about our services or discuss how we can best support you.